1. Commitment to Privacy

This practice is committed to protecting your privacy and managing your personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles.

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2. What Information is Collected

We may collect the following information:

• Personal details (name, address, date of birth, contact information)

• Medical and psychological history

• Referral information (e.g., GP, specialist)

• Session notes and clinical records

• Payment and billing information

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3. How Information is Collected

Information is collected through:

• Intake forms

• Direct communication (in person, phone, email)

• Referring professionals

• Other relevant third parties with your consent

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4. Purpose of Collecting Information

Your information is collected to:

• Provide psychological assessment and treatment

• Communicate with you and relevant providers

• Manage billing and administrative processes

• Meet legal and professional obligations

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5. Storage and Security

• Client records are stored securely (electronic and/or paper-based systems)

• Reasonable steps are taken to protect information from misuse, loss, or unauthorised access

• Records are retained in accordance with legal requirements (generally a minimum of 7 years, or until age 25 for minors)

 

6. Disclosure of Information

Your information will not be disclosed without your consent, except where required or permitted by law, including:

• Risk of serious harm to yourself or others

• Mandatory reporting obligations (e.g., child protection)

• Court subpoenas or legal requirements

• Professional supervision (de-identified where possible)

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7. Access to Your Information

You may request access to your personal information.
Requests must be made in writing. Access may be limited in certain circumstances as permitted by law.

 

8. Accuracy of Information

We take reasonable steps to ensure your information is accurate and up to date. Please notify us of any changes.